Accessibility Statement

TechHouseCa Inc. is committed to ensuring that the Vectro Platform — including the marketing website at vectro.ca, all Vectro subdomain applications, and all user-facing interfaces within the Vectro Airport Operating System — is accessible to the widest possible audience, regardless of ability or technology.

We believe that accessible technology is better technology. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across all Vectro digital properties.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities.

WCAG 2.1 is organized around four principles — Perceivable, Operable, Understandable, and Robust (POUR). Our design and development practices are guided by these principles:

Perceivable: We strive to provide text alternatives for non-text content, ensure sufficient colour contrast, and avoid relying solely on colour to convey information.

Operable: All functionality is designed to be accessible via keyboard navigation. We aim to provide users with sufficient time and control when interacting with Platform features.

Understandable: We use clear, consistent language and navigation patterns. Error messages are designed to be descriptive and helpful.

Robust: We build using semantic HTML and standard web technologies to ensure compatibility with current and future assistive technologies, including screen readers.

Colour contrast: All text and interactive elements are designed to meet or exceed WCAG 2.1 AA minimum contrast ratios (4.5:1 for normal text, 3:1 for large text and UI components).

Keyboard navigation: All interactive controls — buttons, links, form fields, navigation menus — are reachable and operable using a keyboard alone.

Focus indicators: Visible focus indicators are provided for keyboard users so that the currently focused element is always clearly identifiable.

Semantic markup: We use semantic HTML elements (headings, landmarks, lists, labels) to provide structure and meaning to assistive technologies.

Form accessibility: All form inputs are associated with descriptive labels. Error states are clearly communicated in text.

Alternative text: Images that convey meaningful information include descriptive alt text. Decorative images use empty alt attributes.

Responsive design: All Vectro properties are designed to be usable at different zoom levels and on different screen sizes.

Motion and animation: We respect the 'prefers-reduced-motion' user preference where possible to reduce motion for users who may be sensitive to it.

This Accessibility Statement applies to all pages and features of vectro.ca and all Vectro subdomain applications operated by TechHouseCa Inc.

Third-party content or services integrated into the Vectro Platform (e.g., external data feeds, airline systems, IoT device dashboards) may not fully conform to WCAG 2.1 AA. We encourage third-party providers to meet equivalent standards and will raise accessibility requirements in our integration agreements where feasible.

We are continuously working to improve the accessibility of our properties. We acknowledge that some areas may not yet fully meet WCAG 2.1 AA standards, particularly in complex operational interfaces such as real-time data dashboards, interactive maps, and computer-vision display components.

We are actively prioritizing accessibility improvements in each product release cycle and treat accessibility issues with the same priority as functional defects.

We welcome feedback on the accessibility of Vectro properties. If you experience any barriers accessing our website or Platform applications, or if you need content in an alternative format, please contact us:

TechHouseCa Inc.

Kelowna, British Columbia, Canada

Email: info@techhouseca.com

Subject line: 'Accessibility Feedback'

We will review your feedback and work to address any issues in a timely manner. We aim to respond to accessibility inquiries within 5 business days.

Accessibility is an ongoing effort, not a one-time achievement. TechHouseCa integrates accessibility review into our design and development processes, including new feature development, design system updates, and third-party integration assessments.

This Accessibility Statement will be reviewed and updated periodically to reflect our current accessibility posture and any changes to applicable standards.

This statement was last reviewed on January 1, 2026.